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SofiHub TEQ-Secure Safety Pendant

SofiHub Secure
Approximate Price: $299

Confirm with the suppliers for pricing and availability

(49 suppliers)

For information contact AT Aust on 1300 452 679

Last updated: Aug 24 2022

Short Description

TEQ-Secure is a lightweight, easy-to-use, 4G safety pendant that can issue an emergency request to multiple people at the touch of a button via SMS. Equipped with GPS and mobile network technology, it can instantly pinpoint a person?s location and enable immediate voice contact via a built-in speakerphone.

Additional Info

More Details

* One touch SOS button and fall detection which when activated sends an SMS to your nominated friend/family member and then follows up with a two-way voice call
* GPS tracking and live location history available via SOIFHUB online portal and app
* Web portal access via computer or iOS/Android app
* Uses a mobile SIM + number allowing family to call into device
* Voice call possible via incorporated microphone and speaker
* Charging cradle with spoken word reminders to charge the unit when needed
* 4G compatible
* Waterproof (IP67)
* Geofencing allows you to select safe areas and if the user travels inside or outside these approved locations carers/friends/family are notified

SOFIHUB portal
* SOFIHUB is the web based, state of the art interface that provides access for users of SOFIHUB products and services to manage their systems
* The portal allows control of the device, including nominating carers or emergency contacts, naming your device, setting up falls detection sensitivity and geofence locations
* Online set up wizard via SOFIHUB Portal for ease of use
* Supported by free SOFIHUB iOS and Android app

Considerations

Beware when using GPS tracking devices of the following:

* People with dementia should have the opportunity to move about as freely and independently as possible. The balance between independence and safety is delicate. In itself, wandering is not harmful and when done in a safe environment, can be a healthy outlet for a person with dementia. By determining what may be contributing to wandering, you may be able to identify the triggers and find ways to make it safer.

* GPS tracking devices follow a person's movements and identify his location. No device or system can guarantee that a person with dementia or intellectual disability will not get lost or that he will be found. However you may decide to use one to keep him safer.

* Please note: the field of locating devices is highly technical and detailed. Also, the equipment used to support some of these devices (e.g., a computer, smart phone) may not be practical or readily available for some people.

More information available from: http://www.alzheimer.ca/en/Living-with-dementia/Day-to-day-living/Safety/Locating-devices

Check our Assistive Technology Guide for GPS Tracking Devices.

Place Of Manufacture

Unknown

Price Guide

$20 per month for SIM card and online portal access

Models And Options

Models

Only one model available.

Dimensions

Specification Standard
Depth Unknown
Height Unknown
Width Unknown

Requirements

Standards

Standards
Some assistive technology needs to meet Australian or other standards. Standards may relate to materials, manufacturing and installation. Products that meet Australian or international standards will have written certification. To find out if a product meets Australian Standards ask the supplier to show you the certificate. For more information about standards also see
http://at-aust.org/home/assistive_technology/standards.html

TGA
Many of the items on the Assistive Technology Australia website are categorised as a Medical Device. Medical devices that are approved for use in Australia have been entered into a national database called the Australian Register of Therapeutic Goods (ARTG), which is maintained by the Therapeutic Goods Administration (TGA). You can ask the supplier for the ARTG number for the device you wish to purchase and search the ARTG for the entry. To access information on the ARTG visit www.tga.gov.au

When buying a medical device it is advisable to only choose a medical device that is recommended by a healthcare professional and has been included on the ARTG.

Suppliers

Aidacare (ACT - Canberra)
58 Maryborough St
Fyshwick
ACT 2609
Australia
Sales: 0437 134 295
Website: http://www.aidacare.com.au
Aidacare (NSW - Albury)
355 Urana Rd
Lavington
NSW 2641
Australia
Sales: 02 6040 3444
Fax: 02 6040 3222
Contact Person: Darrin Halcrow
Toll Free: 1300 216 898
Email: sales@aidacare.com.au
Website: http://www.aidacare.com.au
Aidacare (NSW - Ballina)
18 Endeavour Close
Ballina
NSW 2478
Australia
Sales: 02 6686 6644
Fax: 02 6686 9383
Contact Person: Ron Van-Setton
Toll Free: 1300 216 898
Email: sales@aidacare.com.au
Website: http://www.aidacare.com.au
Aidacare (NSW - Cardiff) (prev Local Mobility)
365 Main Rd
Cardiff
NSW 2285
Australia
Sales: 02 4956 9993
Fax: 02 4954 7272
Contact Person: David
Email: service@localmobility.com.au
Website: http://www.localmobility.com.au
Aidacare (NSW - Central Coast) (prev. Mobility2You)
2/12 Aston Rd
Erina
NSW 2250
Australia
Sales: 02 4367 5751
Fax: 02 4367 5758
Email: sales@aidacare.com.au
Website: http://www.aidacare.com.au
Aidacare (NSW - Coffs Harbour)
2/177 Orlando St
Coffs Harbour
NSW 2450
Australia
Sales: 02 6651 5333
Fax: 02 6652 1272
Toll Free: 1300 216 898
Email: sales@aidacare.com.au
Website: http://www.aidacare.com.au
Aidacare (NSW - Heathcote) (prev Total Mobility (NSW))
Unit 10 / 1-11 Burns Rd
Heathcote
NSW 2233
Australia
Sales: 02 9520 1866
Fax: 02 9520 4345
Email: info@totalmobility.com.au
Website: http://www.totalmobility.com.au
Aidacare (NSW - Maitland) (prev Local Mobility)
461A High St
Maitland
NSW 2320
Australia
Sales: 02 4933 9999
Fax: 02 4933 3727
Email: service@localmobility.com.au
Website: http://www.localmobility.com.au
Aidacare (NSW - Orange)
1/12-16 Ash St
Orange
NSW 2800
Australia
Sales: 0437 134 295
Email: sales@aidacare.com.au
Website: http://www.aidacare.com.au
Aidacare (NSW - Port Macquarie)
1/171 Lake Rd
Port Macquarie
NSW 2444
Australia
Sales: 02 6581 0018
Fax: 02 6581 0038
Contact Person: Nik Sandeman-Allen
Email: sales@aidacare.com.au
Website: http://www.aidacare.com.au
Aidacare (NSW - Sydney North, Seven Hills)
2/4 Stanton Rd
Seven Hills
NSW 2147
Australia
Sales: 02 8706 2330
Fax: 02 9624 4256
Contact Person: Janene Spalding
Toll Free: 1300 216 898
Email: sales@aidacare.com.au
Website: http://www.aidacare.com.au
Aidacare (NSW - Sydney South, Moorebank) - HO
Building 3A
1 Moorebank Ave
Moorebank
NSW 2170
Australia
Sales: 02 8706 2300
Fax: 02 9618 5111
Contact Person: Brad Williams
Toll Free: 1300 216 898
Email: sales@aidacare.com.au
Website: http://www.aidacare.com.au
Aidacare (NSW - Sydney West, Blacktown)
1/34 Campbell St
Blacktown
NSW 2148
Australia
Sales: 02 9621 4077
Toll Free: 1300 216 898
Email: sales@aidacare.com.au
Website: http://www.aidacare.com.au
Aidacare (NSW - Tamworth)
Shop 3A
31-41 The Ringers Rd
Tamworth
NSW 2340
Australia
Sales: 02 6761 2018
Fax: 02 6761 2090
Contact Person: Scott Mason
Email: sales@aidacare.com.au
Website: http://www.aidacare.com.au
Aidacare (NSW - Wollongong)
140 Church St
Wollongong
NSW 2500
Australia
Sales: 02 4273 0184
Fax: 02 9618 5111
Toll Free: 1300 133 120
Email: sales@aidacare.com.au
Website: http://www.aidacare.com.au
Aidacare (QLD - Bribie Island/Ningi)
Shop 18, Ningi Plaza
1 Regina Ave
Ningi
QLD 4511
Australia
Sales: 07 3081 1998
Fax: 07 3205 5467
Email: sales@aidacare.com.au
Website: http://www.aidacare.com.au
Aidacare (QLD - Brisbane North, Geebung)
354 Bilsen Rd
Geebung
QLD 4034
Australia
Sales: 07 3086 2950
Fax: 07 3865 7896
Contact Person: Chris Leese
Toll Free: 1300 133 120
Email: geeb@aidacare.com.au
Website: http://www.aidacare.com.au
Aidacare (QLD - Brisbane South, Coopers Plains)
1032 Beaudesert Rd
Coopers Plains
QLD 4108
Australia
Sales: 07 3086 2900
Fax: 07 3345 7961
Toll Free: 1300216898
Email: sales@aidacare.com.au
Website: http://www.aidacare.com.au
Aidacare (QLD - Caboolture)
Shop 11
110 Morayfield Rd
Caboolture South
QLD 4510
Australia
Sales: 07 5330 1029
Email: sales@aidacare.com.au
Website: http://www.aidacare.com.au
Aidacare (QLD - Cairns)
136 Anderson St
Manunda
QLD 4870
Australia
Sales: 07 4035 5944
Fax: 07 4035 5949
Email: sales@aidacare.com.au
Website: http://www.aidacare.com.au
Aidacare (QLD - Gold Coast)
Units 1 & 2 48 Olympic Circuit
Southport
QLD 4215
Australia
Sales: 07 5532 6070
Fax: 07 5503 1803
Toll Free: 1300 133 120
Email: sales@aidacare.com.au
Website: http://www.aidacare.com.au
Aidacare (QLD - Hervey Bay)
Shop 3, 19 Islander Rd
Pialba
QLD 4655
Australia
Sales: 07 4194 5019
Toll Free: 1300 133 120
Email: sales@aidacare.com.au
Website: http://www.aidacare.com.au
Aidacare (QLD - Innisfail)
102 Edith St
Innisfail
QLD 4860
Australia
Sales: 07 4061 1949
Email: sales@aidacare.com.au
Website: http://www.aidacare.com.au
Aidacare (QLD - Ipswich)
292 Brisbane St
West Ipswich
QLD 4305
Australia
Sales: 07 3517 5290
Email: sales@aidacare.com.au
Website: http://www.aidacare.com.au
Aidacare (QLD - Lawnton)
Unit 2/640 Gympie Rd
Lawnton
QLD 4501
Australia
Sales: 07 3481 5300
Email: sales@aidacare.com.au
Website: http://www.aidacare.com.au
Aidacare (QLD - Mackay)
Shop 2, 10 Trade Court
Mount Pleasant
QLD 4740
Australia
Sales: 07 3481 5399
Email: sales@aidacare.com.au
Website: http://www.aidacare.com.au
Aidacare (QLD - Redcliffe)
1/107 Anzac Ave
Redcliffe
QLD 4020
Australia
Sales: 07 3284 2811
Email: sales@aidacare.com.au
Website: http://www.aidacare.com.au
Aidacare (QLD - Redlands)
6/27 Bunker Rd
Victoria Point
QLD 4165
Australia
Sales: 07 3481 5370
Email: sales@aidacare.com.au
Website: http://www.aidacare.com.au
Aidacare (QLD - Sunshine Coast)
Shop 1
19 Premier Circuit
Warana
QLD 4575
Australia
Sales: 07 3086 2980
Fax: 07 3345 7961
Email: sales@aidacare.com.au
Website: http://www.aidacare.com.au
Aidacare (QLD - Toowoomba)
3/342 Taylor St
Toowoomba
QLD 4350
Australia
Sales: 07 3086 2990
Fax: 07 4632 6473
Toll Free: 1300 133 120
Email: sales@aidacare.com.au
Website: http://www.aidacare.com.au
Aidacare (QLD - Townsville)
Unit1, 178 Hugh St
Currajong
Currajong
QLD 4812
Australia
Sales: 07 4427 6827
Email: sales@aidacare.com.au
Website: http://www.aidacare.com.au
Aidacare (QLD - Underwood)
88 Parramatta Rd
Underwood
QLD 4119
Australia
Sales: 07 3086 2900
Email: sales@aidacare.com.au
Website: http://www.aidacare.com.au
Aidacare (SA - Adelaide)
21 - 23 Tikalara St
Regency Park
SA 5010
Australia
Sales: 08 8118 5600
Fax: 08 8346 3236
Toll Free: 1300 133 120
Email: sales@aidacare.com.au
Website: http://www.aidacare.com.au
Aidacare (SA - Ascot Park) - prev Walk on Wheels
4 Daws Rd
Ascot Park
SA 5043
Australia
Sales: 08 8293 5444
Toll Free: 1300 766 266
Email: ascotpark@walkonwheels.com.au
Website: http://www.walkonwheels.com.au
Aidacare (SA - Christies Beach) - prev Walk on Wheels
190 Main South Rd
Morphett Vale
SA 5162
Australia
Sales: 08 8186 3977
Toll Free: 1300 766 266
Email: christiesbeach@walkonwheels.com.au
Website: http://www.walkonwheels.com.au
Aidacare (SA - Plympton Park)
550 Marion Rd
Plympton Park
SA 5038
Australia
Sales: 08 8118 5680
Toll Free: 1300 133 120
Email: sales@aidacare.com.au
Website: http://www.aidacare.com.au
Aidacare (TAS - Hobart)
273c Kennedy Drive
Cambridge
TAS 7170
Australia
Sales: 03 6229 4733
Fax: 03 6229 3676
Toll Free: 1300 133 120
Email: sales@aidacare.com.au
Website: http://www.aidacare.com.au
Aidacare (TAS - Launceston)
Unit 8, 34 Innocent St
Kings Meadows
TAS 7249
Australia
Sales: 03 6344 8922
Fax: 03 6229 3676
Toll Free: 1300 133 120
Email: sales@aidacare.com.au
Website: http://www.aidacare.com.au
Aidacare (VIC - Barwon)
38-42 Mercer St
Geelong
VIC 3220
Australia
Sales: 03 5223 2263
Fax: 03 5223 2269
Toll Free: 1300 133 120
Email: sales@aidacare.com.au
Website: http://www.aidacare.com.au
Aidacare (VIC - Bell Park)
31A Tarkin Crt
Bell Park
VIC 3215
Australia
Sales: 0436 432 227
Email: sales@aidacare.com.au
Website: http://www.aidacare.com.au
Aidacare (VIC - Bendigo)
51 Bridge St
Bendigo
VIC 3550
Australia
Sales: 03 5441 8213
Fax: 03 5441 7762
Toll Free: 1300 133 120
Email: sales@aidacare.com.au
Website: http://www.aidacare.com.au
Aidacare (VIC - Epping)
710 High St
Epping
VIC 3076
Australia
Sales: 1300 133 120
Toll Free: 1300 133 120
Email: sales@aidacare.com.au
Website: http://www.aidacare.com.au
Aidacare (VIC - Melbourne DC Office)
49 Temple Drive
Thomastown
VIC 3074
Australia
Sales: 03 9981 2100
Fax: 03 9384 2088
Email: sales@aidacare.com.au
Website: http://www.aidacare.com.au
Aidacare (VIC - Melbourne North)
82 Albion St
Brunswick East
VIC 3057
Australia
Sales: 03 9981 2100 (H/O)
Fax: 03 9384 2088 (H/O)
Toll Free: 1300 133 120
Email: sales@aidacare.com.au
Website: http://www.aidacare.com.au
Aidacare (VIC - Melbourne South)
313 Warrigal Rd
Cheltenham
VIC 3192
Australia
Sales: 03 9584 1644
Fax: 03 9584 0562
Toll Free: 1300 133 120
Email: sales@aidacare.com.au
Website: http://www.aidacare.com.au
Aidacare (VIC - Mildura)
18 Eighth St
Mildura
VIC 3501
Australia
Sales: 03 5022 0755
Fax: 03 5021 1845
Toll Free: 1300 133 120
Email: sales@aidacare.com.au
Website: http://www.aidacare.com.au
Careteq SofiHub
Level 10
99 Queen Street
Melbourne
VIC 3000
Australia
Sales: 1300 110 366
Email: info@careteq.com.au
Website: http://www.careteq.com.au/
Harvey Norman Stores
Lv 1, 250 Parramatta Rd
Auburn
NSW 2144
Australia
Sales: 02 9202 4888
Fax: 02 9748 7359
Toll Free: 1300 464 278
Website: http://www.harveynorman.com.au
Mobility HQ (prev Durable Medical Equipment)
** online store
Australia
Sales: 1300 017 592
Email: MHQadmin@aidacare.com.au
Website: http://www.mobilityhq.com.au

Disclaimer

Whilst all care is taken to provide accurate information with respect to the item described, the Independent Living Centre New South Wales (ILCNSW), operating as Assistive Technology Australia, is not involved in product design or manufacture, and therefore not in a position to guarantee the accuracy of the information provided. Selection of equipment, which is both suitable and appropriate for individual needs remains the responsibility of the person(s) considering requisition, and no responsibility is taken by the ILCNSW (Assistive Technology Australia) for any loss or injury caused through use of the equipment or alleged to have arisen through reliance upon information provided. As information is subject to change any enquiries should be directed to the manufacturer.