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To help you find the right services, the contact centre will ask for your consent to create a personalised client record. A client record holds up to date information on your needs and any services you receive. The client record will reduce the need for you to retell your story to the contact centre, assessors and service providers.
Information is provided on the type of care available for the following
* Staying in your own home
* Care in an aged care home
* After hospital care (transition care)
* Respite care
The website also has information on topics that are related to care services and ageing:
* Financial and legal guidance
* Health and wellbeing
* Complaints
Services
There are many different services that may support you to stay in your own home. You can search for organisations that provide these services in your area using the Help at Home finder on the MyAgedCare website. Alternatively, search for providers who deliver a co-ordinated package of tailored services with the Home Care Package service finder.
If you are in a rural and remote community seeking home care services, the Multi-Purpose Service (MPS) Programme provides integrated health and aged care services in some small rural and remote communities. MPS services in your area are available on the website.