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This free service is offered if a residential customer or someone they live with has a diagnosed life threatening medical condition and no operational telephone service. Telstra aims to repair faults and provide new connections to priority customers within 24 hours in most parts of Australia and 48 hours in remote areas.
Learn MoreContact the supplier for pricing and availability
(1 supplier)For information contact AT Aust on 1300 452 679
. Customers eligible for this service can speak with their doctor or obtain information from www.telstra.com, Telstra shops or by contacting Telstra on 132 200.
. Telstra Priority Assistance is only for customers whose lives would be at risk without their phone.
. An indicative list of eligible medical conditions has been established and endorsed by the Dept. of Health and Ageing in consultation with relevant non-government medical experts and endorsed by the Chief Medical Officer of Australia.
Eligible Medical Conditions include:
Patients at high risk of respiratory emergencies
Patients at high risk of cardiovascular emergencies
Patients at risk of life threatening hypoglycaemia or epilepsy
Patients at high risk of obstetric and neonatal emergencies
Patients with high risk mental health disorders
Technology dependent patients who are at high risk
Other dependant patients who live alone, without support or in remote locations
Eligibility applies.
. Customers eligible for this service can speak with their doctor or obtain information from www.telstra.com, Telstra shops or by contacting Telstra on 132 200.
. Telstra Priority Assistance is only for customers whose lives would be at risk without their phone.
. An indicative list of eligible medical conditions has been established and endorsed by the Dept. of Health and Ageing in consultation with relevant non-government medical experts and endorsed by the Chief Medical Officer of Australia.
Eligible Medical Conditions include:
Patients at high risk of respiratory emergencies
Patients at high risk of cardiovascular emergencies
Patients at risk of life threatening hypoglycaemia or epilepsy
Patients at high risk of obstetric and neonatal emergencies
Patients with high risk mental health disorders
Technology dependent patients who are at high risk
Other dependant patients who live alone, without support or in remote locations
Eligibility applies.
Whilst all care is taken to provide accurate information with respect to the item described, the Independent Living Centre New South Wales (ILCNSW), operating as Assistive Technology Australia, is not involved in product design or manufacture, and therefore not in a position to guarantee the accuracy of the information provided. Selection of equipment, which is both suitable and appropriate for individual needs remains the responsibility of the person(s) considering requisition, and no responsibility is taken by the ILCNSW (Assistive Technology Australia) for any loss or injury caused through use of the equipment or alleged to have arisen through reliance upon information provided. As information is subject to change any enquiries should be directed to the manufacturer.
| Supplier | Location | Contact | Website |
|---|---|---|---|
| Telstra Products & Services-Telstra Disability Services | Sydney, NSW, Australia | Sales: 1800 068 424 Fax: 1800 814 777 Toll Free: 1800 068 424 | Visit Website |
Assistive Technology Australia
(Independent Living Centre NSW)
Shop 4019 Westpoint Blacktown
17 Patrick Street
Blacktown
NSW 2148
Australia
Shop 4019
Level 4 (Rooftop)
Westpoint Shopping Centre Blacktown
Enter car park via express ramp at the Alpha St roundabout (Map)
1300 452 679
02 9912 5800 (Reception)
02 8814 9656 (Fax)
Email: welcome@at-aust.org
Feedback:feedback@at-aust.org
Facebook: ILCNSW
ABN 44103 681 572
Copyright © 2009-2020 Independent Living Centre NSW trading as Assistive Technology Australia. Logo and name are trademarks of the Independent Living Centre NSW.
