Short Description
Personal Alarm Call System offering monitoring by both Call Centre and nominated persons such as family or friends. It consists of a transmitter pendant and an additional receiver unit, allowing two way speak via a speaker phone and answers calls remotely. Multiple pendants and sensors can be connected and monitored.
Method Of Use
An emergency call is activated by either
* Pressing the button on Amie or Gem transmitter or the larger red button on the receiver unit
* Sensor is triggered e.g smoke alarm set off
The unit dials the nominated preprogrammed phone number
Call Centre Monitoring
Call goes directly to the 24hr response centre who is able to identify both the caller and which sensor has been triggered. The Telecare staff are then able to speak directly to the caller via two way speak and summon appropriate help in accordance to the persons emergency plan.
Nominated Persons Monitoring
Call goes to nominated phone number. A prerecorded message is played when answered. It will continue to call 12 times. The respondent needs to press an allocated number that activates the two way voice to speak to the caller directly and organise appropriate assistance.
Options
Alternative transmitters
* Pull cord
* Larger wall pads
* Easy press transmitters
* Sip and Puff operation
Additional sensor monitoring-12 radio and one hard wired inputs can be accommodated including:
* Specific fall detector for this unit
* Epilepsy Detector
* Smoke Detector
* Carbon Monoxide Detector
* Temperature Extreme Sensor
* Flood Detector
* Gas Detector
* Bed and Chair occupancy
* Enuresis- bed wetting
* PIR Activity / Inactivity
Models
* Tunstall T400 (includes pendant-specify Gem or Amie+) 37014/390
* Tunstall 400 Gem+ 37014/390
* Tunstall 400 Amie+ 37014/390
* Gem+ easy press adaptor 64900/15A
* Amie+ easy press adaptor 64900/16A
| Specification |
Receiver |
| Depth |
75 mm |
| Length |
230 mm |
| Transmission Range |
Unknown |
| Weight (kg) |
0.55 kg |
| Width |
115 mm |
Additional Dimensions
Transmitter
Length NSW........................................ Unknown
Transmission Range NSW.................From 25 mtr to 60 mtr (extended range available to 100mm)
Width NSW......................................... Unknown
Depth NSW......................................... Unknown
More Details
Transmitter
"Amie" or "Gem"are the radio transmitters, either worn on wrist, clip belt or as a pendant. Unit supports multiple transmitters with one receiver unit assisting in retirement village or group home settings.
Features
* lightweight and large bright button for easy identification
* Water resistant for bathing
* Activated from a range 50m from console and extended if required
* Incoming calls answered remotely by pressing switch on pendant
* Coded for identification of user
Receiver
Is an additional unit located beneath, or adjacent to telephone. Both activation and cancellation of the alarm can be performed from the unit by pressing the nominated buttons.
Features
* Integrated speaker phone and microphone for two way speak
* Secure speaker volume concealed to prevent accidental change
* Telecare consultant can control volume of speaker on the alarm to adjust to hearing needs of user
* Compatible for up to twelve radio sensors and one hard wired sensor input, allowing it to monitor a wide range of events at home.
* Each sensor is coded to identify which has been triggered, advising Telecare consultant on activation.
Monitoring Options
Call Centre Monitoring - system dials the nominated professional 24 hr response centre that can be staffed by health professionals or security personnel.
Nominated persons Monitoring - system dials directly to one preprogrammed phone number nominated by the user e.g. family or friend.
Purchase Options
* System can be purchased outright from some suppliers
* Short term and long term rental of the unit is available from Personal Alarm Call Service providers.
* Ongoing monitoring fees applied to those systems monitored by a 24hr call centre.
* System appropriate for home and residential care facilities.
Factors To Consider
Considerations For Use
* Receiver has a simple display with two large buttons, which may encourage ease of use for some users
* Amplification for hearing aid usage
* Two way communication to talk directly with the user once the alarm has been activated.
* Verbal confirmation that alarm has been activated and clients instructions have been actioned.
* Answering and hanging up telephone calls and communicating hands free, may be useful for individuals who find it difficult to walk to the telephone or who get tired holding onto a telephone receiver.
* The Personal Alarm system can be programmed to accommodate other alarms including inactivity sensors, smoke detectors, gas leak sensors, infrared sensors. Useful for persons requiring additional monitoring to reduce risks of injury.
Subsidised Funding
Personal Call Alarm Systems and monitoring can be funded by the Department of Veterans Affairs ( for eligible clientele. An Occupational Therapy assessment is required and the individual must meet the DVA eligibility criteria.
Installation
Tunstall prefers installation by telephone technician which they can organise on clients behalf. However system can be self installed and program own nominated number for nominated persons monitoring.
A mode 3 or 5 socket should be installed with the system to override any additional extensions being used when alarm is activated. It allows the system to operate in the eventuality that a phone is off the hook.
A licensed technician can install a mode 3 or mode 5 sockets.
Standards
Some equipment needs to meet Australian or other standards. Standards may relate to materials, manufacturing and installation. To find out if a product meets Australian Standards check with the supplier.
Place Of Manufacture
UK
