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Home Care Packages Program (HCP)

Home Care Packages are individually planned and coordinated packages providing four levels of care to help Australians remain living in their own homes. They are funded by the Australian Government to provide for people with complex care needs. There is no minimum age requirement. Individuals are assessed by a professional assessor using a nationally consistent assessment framework.

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(3 suppliers)

For information contact AT Aust on 1300 452 679

Last updated: Jan 13 2023

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More Details

Under the Home Care Packages Program, there are four levels of Home Care Packages
* Home Care Level 1 - to support people with basic care needs
* Home Care Level 2 - to support people with low level care needs
* Home Care Level 3 - to support people with intermediate care needs
* Home Care Level 4 - to support people with high care needs

During the assessment process each individual?s priority for care is also determined.

Individuals approved for a home care package are placed on a national queue until a package becomes available and is assigned to them.

When care commences all approved providers must deliver home care package services under a consumer directed care basis.

What services are provided under the Program?
* Home care package recipients are not limited to a basic list of services. Approved providers work with each of their clients to select services that best meet each individual?s care needs and goals.
* View information about package costs, restrictions and services on the My Aged Care website.
* View the full list of services provided in the User Rights Principles 2014 on the Federal Register of Legislation website.

Subsidy amounts and supplements
* The Home Care Packages Program provides a subsidy towards the total amount of funds available under a home care package. Each level of home care package provides a different subsidy amount.
* Supplements are also available to eligible approved providers of home care to meet individual needs.

Consumer Contributions
* If personal circumstances allow, consumers are expected to make a financial contribution towards the cost of their care. A home care fee estimator calculator is available on the My Aged Care website for people starting a home care package

Price Guide

To be discussed with the Provider

More Details

Under the Home Care Packages Program, there are four levels of Home Care Packages
* Home Care Level 1 - to support people with basic care needs
* Home Care Level 2 - to support people with low level care needs
* Home Care Level 3 - to support people with intermediate care needs
* Home Care Level 4 - to support people with high care needs

During the assessment process each individual?s priority for care is also determined.

Individuals approved for a home care package are placed on a national queue until a package becomes available and is assigned to them.

When care commences all approved providers must deliver home care package services under a consumer directed care basis.

What services are provided under the Program?
* Home care package recipients are not limited to a basic list of services. Approved providers work with each of their clients to select services that best meet each individual?s care needs and goals.
* View information about package costs, restrictions and services on the My Aged Care website.
* View the full list of services provided in the User Rights Principles 2014 on the Federal Register of Legislation website.

Subsidy amounts and supplements
* The Home Care Packages Program provides a subsidy towards the total amount of funds available under a home care package. Each level of home care package provides a different subsidy amount.
* Supplements are also available to eligible approved providers of home care to meet individual needs.

Consumer Contributions
* If personal circumstances allow, consumers are expected to make a financial contribution towards the cost of their care. A home care fee estimator calculator is available on the My Aged Care website for people starting a home care package

Price Guide

To be discussed with the Provider

Disclaimer

Whilst all care is taken to provide accurate information with respect to the item described, the Independent Living Centre New South Wales (ILCNSW), operating as Assistive Technology Australia, is not involved in product design or manufacture, and therefore not in a position to guarantee the accuracy of the information provided. Selection of equipment, which is both suitable and appropriate for individual needs remains the responsibility of the person(s) considering requisition, and no responsibility is taken by the ILCNSW (Assistive Technology Australia) for any loss or injury caused through use of the equipment or alleged to have arisen through reliance upon information provided. As information is subject to change any enquiries should be directed to the manufacturer.

Suppliers

Supplier Location Contact Website
Dept of Health (formerly Dept of Health and Ageing) Woden, ACT, Australia Sales: 02 6289 1555 (switchboard)
Fax: 02 6289 5163
Toll Free: 1800 020 103
  Visit Website 
Home Care Packages (Dept Health and Ageing) Canberra, ACT, Australia Sales: 1800 200 422 (Nat contact centre)
Toll Free: 1800 200 422 (Nat contact centre)
  Visit Website 
My Aged Care Australia Sales: 1800 200 422
Fax: 1800 728 174
Toll Free: 1800 200 422
  Visit Website 

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Address

Assistive Technology Australia
(Independent Living Centre NSW)
Shop 4019 Westpoint Blacktown
17 Patrick Street
Blacktown
NSW 2148
Australia

Find Us

Shop 4019
Level 4 (Rooftop)
Westpoint Shopping Centre Blacktown
Enter car park via express ramp at the Alpha St roundabout (Map)

1300 452 679
02 9912 5800 (Reception)

02 8814 9656 (Fax)

Email: welcome@at-aust.org
Feedback:feedback@at-aust.org

Facebook: ILCNSW

ABN 44103 681 572

 

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