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SmartLink

Tunstall SmartLink Guardian 4G

The Tunstall SmartLink Guardian 4G is a monitored home based personal alarm call system that doesn't require a fixed connection. Includes pendent, wrist button option or alternatives to trigger an alert. Fall and smoke detector can also be connected.

Learn More 
Features: Fixed, Alternate Transmitters, Extended Range, Multiple Transmitters, Multiple Users, Sensor Monitoring, Speaker Phone, Water Resistant, SIM/ Cellular Operated, Falls Detection Alarm/Sensor

Options

* Falls detector pendant
* Neck chain or wrist strap
* Vibrating pendant
* Smoke detector
* Easy press adaptor
* Wall mounted pendant
* Blow switch
* Jelly Bean Button

  SmartLink
Image Gallery: SmartLink Falls Detector Blow Switch
Approximate Price: $45

Confirm with the supplier for pricing and availability

(1 supplier)

For information contact AT Aust on 1300 452 679

Last updated: Mar 1 2022

  • Additional info
  • Models and options
  • Dimensions
  • Setup and maintenance
  • Requirements

More Details

Transmitter
* multiple transmitter options can be added to system
* wrist button
* pendent
* wall mounted
* jelly bean switch
* blow switch
* falls detector option
*smoke sensor
*easy press adaptor
* up 300mm range
* water resistant

Receiver
* receiver unit uses 4G SIM card
* requires power socket
* speaker included
* cancel button located on receiver unit

Operation
* alert generated by using transmitter
* automatic alert generated if fall or smoke sensors in use

Monitoring
* alerts recieved by Customer Care Centre (Tunstall monitoring service)
* care consultants determine appropriate contact to provide support (i.e user contact or emergency service)
* alerts can be escalated to RN's based at Tunstall Customer Care Centre

Method Of Use

To activate your alarm, press the pendant once, firmly for approximately one second. Once the alarm has been activated, it will acknowledge this with feedback indicating the alert function has been triggered.

Considerations

Connecting Medical Alarms to the National Broadband Network

The National Broadband Network (NBN) is planned to provide a high-speed optical fibre connection to 93% of Australians, with the remaining 7% in non-urban areas served by a lower speed wireless or satellite service.

If built as proposed, the NBN will ultimately replace the copper network and looks set to make all other public fixed-line telecommunications networks in Australia obsolete.

Medical alarms supplied by PERSA are expected to work correctly when connected to the NBN. PERSA is the Personal Emergency Response Services Association. Current members are listed on the PERSA website www.persa.com.au <http://www.persa.com.au/>.

However it should be noted that the battery back-up time on the NBN is very short, and will only work for a few hours during a power failure in customer's premises. So this may mean equipment relying on this will not work if there is an extended power failure.

It is also vitally important that your equipment is set-up correctly to work with your medical alarm, and that your selected Retail Service Provider can support that set-up.

If the NBN is rolling-out in your area, you need to call your medical alarm service BEFORE YOU SIGN ANY CONTRACT FOR THE NBN SERVICE.

Your medical alarm service will assist you to select a retail service provider that can support the continued operation of your medical alarm over the NBN.

Place Of Manufacture

SmartLink, Australia

Price Guide

Monthly Rental - Tunstall SmartLink Guardian 4G, pendant, 24/7 monitoring and SIM - (RRP) $44.50 incl. GST.
Also available for purchase

More Details

Transmitter
* multiple transmitter options can be added to system
* wrist button
* pendent
* wall mounted
* jelly bean switch
* blow switch
* falls detector option
*smoke sensor
*easy press adaptor
* up 300mm range
* water resistant

Receiver
* receiver unit uses 4G SIM card
* requires power socket
* speaker included
* cancel button located on receiver unit

Operation
* alert generated by using transmitter
* automatic alert generated if fall or smoke sensors in use

Monitoring
* alerts recieved by Customer Care Centre (Tunstall monitoring service)
* care consultants determine appropriate contact to provide support (i.e user contact or emergency service)
* alerts can be escalated to RN's based at Tunstall Customer Care Centre

Method Of Use

To activate your alarm, press the pendant once, firmly for approximately one second. Once the alarm has been activated, it will acknowledge this with feedback indicating the alert function has been triggered.

Considerations

Connecting Medical Alarms to the National Broadband Network

The National Broadband Network (NBN) is planned to provide a high-speed optical fibre connection to 93% of Australians, with the remaining 7% in non-urban areas served by a lower speed wireless or satellite service.

If built as proposed, the NBN will ultimately replace the copper network and looks set to make all other public fixed-line telecommunications networks in Australia obsolete.

Medical alarms supplied by PERSA are expected to work correctly when connected to the NBN. PERSA is the Personal Emergency Response Services Association. Current members are listed on the PERSA website www.persa.com.au <http://www.persa.com.au/>.

However it should be noted that the battery back-up time on the NBN is very short, and will only work for a few hours during a power failure in customer's premises. So this may mean equipment relying on this will not work if there is an extended power failure.

It is also vitally important that your equipment is set-up correctly to work with your medical alarm, and that your selected Retail Service Provider can support that set-up.

If the NBN is rolling-out in your area, you need to call your medical alarm service BEFORE YOU SIGN ANY CONTRACT FOR THE NBN SERVICE.

Your medical alarm service will assist you to select a retail service provider that can support the continued operation of your medical alarm over the NBN.

Place Of Manufacture

SmartLink, Australia

Price Guide

Monthly Rental - Tunstall SmartLink Guardian 4G, pendant, 24/7 monitoring and SIM - (RRP) $44.50 incl. GST.
Also available for purchase

Models

* Only one model available (of this receiver unit).
* Various transmitter peripherals available for above unit. Please see options tab for details.

Options

* Falls detector pendant
* Neck chain or wrist strap
* Vibrating pendant
* Smoke detector
* Easy press adaptor
* Wall mounted pendant
* Blow switch
* Jelly Bean Button

Specification Standard
Depth 35 mm
Length 210 mm
Transmission Range 300 mtr Subject to environmental conditions.
Weight (kg) 0.59 kg
Width 130 mm

Installation

Can be self-installed or by installer (additional costs may apply).Step-by-step installation video available on YouTube https://youtu.be/dccO1tBnYOE

Standards

Standards
Some assistive technology needs to meet Australian or other standards. Standards may relate to materials, manufacturing and installation. Products that meet Australian or international standards will have written certification. To find out if a product meets Australian Standards ask the supplier to show you the certificate. For more information about standards also see
http://at-aust.org/home/assistive_technology/standards.html

TGA
Many of the items on the Assistive Technology Australia website are categorised as a Medical Device. Medical devices that are approved for use in Australia have been entered into a national database called the Australian Register of Therapeutic Goods (ARTG), which is maintained by the Therapeutic Goods Administration (TGA). You can ask the supplier for the ARTG number for the device you wish to purchase and search the ARTG for the entry. To access information on the ARTG visit www.tga.gov.au

When buying a medical device it is advisable to only choose a medical device that is recommended by a healthcare professional and has been included on the ARTG.

Disclaimer

Whilst all care is taken to provide accurate information with respect to the item described, the Independent Living Centre New South Wales (ILCNSW), operating as Assistive Technology Australia, is not involved in product design or manufacture, and therefore not in a position to guarantee the accuracy of the information provided. Selection of equipment, which is both suitable and appropriate for individual needs remains the responsibility of the person(s) considering requisition, and no responsibility is taken by the ILCNSW (Assistive Technology Australia) for any loss or injury caused through use of the equipment or alleged to have arisen through reliance upon information provided. As information is subject to change any enquiries should be directed to the manufacturer.

Suppliers

Supplier Location Contact Website
Tunstall Australasia Pty Ltd Eagle Farm, QLD, Australia Sales: 07 3637 2200
Toll Free: 1800 611 528 (Sales & Product Enquiries)
  Visit Website 

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