Short Description
Centrelink Information - A Guide to Payments and Services.
This book has been prepared by Centrelink to provide information about the payments and services it delivers on behalf of its client departments. The guide is available as a hard copy of can be downloaded from Centrelink's website.
More Details
The chapters of this booklet are individually available below in Adobe Acrobat Format (PDF) and Rich Text Format (RTF).
Please Note: This handbook does not contain rates of payment. For a summary of payment rates, download A Guide To Australian Government Payments booklet.
Chapter 1 About Centrelink
Chapter 2 Australians Working Together
Chapter 3 Parent or guardian
Chapter 4 Recently separated or divorced
Chapter 5 Looking for work 107 KB 131 KB
Chapter 6 Planning to study or train (or currently studying or training)
Chapter 7 Self employed or responsible for a farm
Chapter 8 In a crisis or needing special help
Chapter 9 Recently moved to Australia to settle
Chapter 10 Someone who is ill, injured or has a disability
Chapter 11 Caring for someone who is frail aged, ill or has a disability
Chapter 12 Needing help after someone has died
Chapter 13 Planning for or needing help in retirement
Chapter 14 Other payments and services
Chapter 15 How to claim a payment
Chapter 16 Factors affecting eligibility and payment rates
Chapter 17 Ensuring payment correctness
Chapter 18 Payment overseas and under international agreements
Chapter 19 Reviews and Appeals
Appendix 1 Where to find Centrelink
Appendix 2 Social Security Appeals Tribunal Offices
Appendix 3 Public Suggestion Schemes
Author:
Centrelink