Short Description

People who wear a hearing aid device may experience interference when using a digital mobile phone or when one is used nearby. Special consideration is needed in choosing the most suitable type of mobile phone.

More Details

* There are two type of mobile phone networks available: GSM (Global System for Mobiles) or CDMA (Code Division Multiple Access).
* Testing carried out by the National Acoustic Laboratories indicates that the majority of hearing aid users who can use a normal telephone or could use analogue mobile phone can successfully use a CDMA mobile phone. (CDMA is not currently usable with TTYs.)
* The Deafness Forum can provide advice to consumers on the compatibility of mobile phones and hearing aids and on the range of mobile phone options and accessories available. For further information phone Deafness Forum on freecall 1800 022 878 (voice or TTY).

When considering purchasing either a CDMA or GSM phone, remember:
* Advise the sales assistant that you wear a hearing aid
* Shop around for a mobile phone provider who can advise you on the most suitable mobile phone and accessories for you
* Test the mobile phone for interference. This may vary depending on the quality of the phone and where its being used
* Ensure that the batteries in the phone you try are fully charged
* If you experience interference, ask if the phone is suitable to use with an accessory kit and test this with your hearing aid.
* If you already have a mobile phone, make sure any accessory kit you buy is compatible with that phone.
* Ask for assurance that you will receive a complete refund should you find that the mobile phone causes interference to your hearing aid when used away from the shop.

For more information contact the listed suppliers and / or your hearing aid provider.

Standards

Some assistive technology needs to meet Australian or other standards. Standards may relate to materials, manufacturing and installation. Products that meet Australian or international standards will have written certification. To find out if a product meets Australian Standards ask the supplier to show you the certificate. For more information about standards also see www.ilcaustralia.org.au/Using_Assistive_Technology/standards_regulation