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Telstra Disability Equipment Program

A service that provides people with disabilities with a range of specialised telephone products and equipment. Eligibility criteria exists.

Learn More 
 

Contact the supplier for pricing and availability

(1 supplier)

For information contact AT Aust on 1300 452 679

  • Additional info

More Details

WHO CAN APPLY?
To be eligible for equipment through Telstra's Disability Equipment Program customers must:
* have a disability and be unable to use a standard telephone handset and
* be a Telstra customer i.e. obtain basic line rental from Telstra or be an associate of a Telstra customer residing at the same address (for example, spouse, member of household or employee).

Note: The order for theses phone can be placed directly by calling the Disability Program on 1800 068 424, and there is no need to fill in application forms.

For all other items, the client / carer needs to ring Telstra Disability Services. The staff will discuss the client's needs and eligibility over the phone. If the client is eligible, the equipment is provided.

Note: Business customers who have a PABX, Commander System or other switchboard system, are not eligible for products through the Disability Equipment Program.

COST
Being rental phones, a standard rental of $3 would applied each month as a part of applicant's phone bill

If you do not currently have a Telstra rental handset a once - only provisioning fee will apply plus a monthly payment to cover maintenance and breakdown.

The Disability Enquiry Hotline staff can advise of the current rental charges and if a provisioning fee is applicable.

PRODUCTS AVAILABLE
Teletypewriters (TTYs)
Computer Modems
Telephones
Telephone Accessories

Telstra Disability Product Catalogue is available in hard copy, CD-ROM & online

Price Guide

The order for theses phone can be placed directly by calling 1800 068 424.

More Details

WHO CAN APPLY?
To be eligible for equipment through Telstra's Disability Equipment Program customers must:
* have a disability and be unable to use a standard telephone handset and
* be a Telstra customer i.e. obtain basic line rental from Telstra or be an associate of a Telstra customer residing at the same address (for example, spouse, member of household or employee).

Note: The order for theses phone can be placed directly by calling the Disability Program on 1800 068 424, and there is no need to fill in application forms.

For all other items, the client / carer needs to ring Telstra Disability Services. The staff will discuss the client's needs and eligibility over the phone. If the client is eligible, the equipment is provided.

Note: Business customers who have a PABX, Commander System or other switchboard system, are not eligible for products through the Disability Equipment Program.

COST
Being rental phones, a standard rental of $3 would applied each month as a part of applicant's phone bill

If you do not currently have a Telstra rental handset a once - only provisioning fee will apply plus a monthly payment to cover maintenance and breakdown.

The Disability Enquiry Hotline staff can advise of the current rental charges and if a provisioning fee is applicable.

PRODUCTS AVAILABLE
Teletypewriters (TTYs)
Computer Modems
Telephones
Telephone Accessories

Telstra Disability Product Catalogue is available in hard copy, CD-ROM & online

Price Guide

The order for theses phone can be placed directly by calling 1800 068 424.

Disclaimer

Whilst all care is taken to provide accurate information with respect to the item described, the Independent Living Centre New South Wales (ILCNSW), operating as Assistive Technology Australia, is not involved in product design or manufacture, and therefore not in a position to guarantee the accuracy of the information provided. Selection of equipment, which is both suitable and appropriate for individual needs remains the responsibility of the person(s) considering requisition, and no responsibility is taken by the ILCNSW (Assistive Technology Australia) for any loss or injury caused through use of the equipment or alleged to have arisen through reliance upon information provided. As information is subject to change any enquiries should be directed to the manufacturer.

Suppliers

Supplier Location Contact Website
Telstra Disability Equipment Program Melbourne, VIC, Australia Sales: 1800 068 424 (Enquiry Hotline)
Fax: 1800 814 777
Toll Free: 1800 068 424
  Visit Website 

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Address

Assistive Technology Australia
(Independent Living Centre NSW)
Shop 4019 Westpoint Blacktown
17 Patrick Street
Blacktown
NSW 2148
Australia

Find Us

Shop 4019
Level 4 (Rooftop)
Westpoint Shopping Centre Blacktown
Enter car park via express ramp at the Alpha St roundabout (Map)

1300 452 679
02 9912 5800 (Reception)

02 8814 9656 (Fax)

Email: welcome@at-aust.org
Feedback:feedback@at-aust.org

Facebook: ILCNSW

ABN 44103 681 572

 

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