Short Description
A telephone based emergency call system that is monitored or unmonitored. It features a lightweight water resistant transmitter worn as a pendant on a neck cord, on a wristwatch strap or clipped to clothing. Designed to enable people who are at home alone to call for assistance when required. Two models are available. A range of modified transmitter controls is available.
Method Of Use
When a person wandering, wearing a wrist tag activates the system the following responses can occur:
. An alarm sounds on the control panel at a nursing station.
. The system can be connected to a digital pager which will notify the
staff on duty who are carrying a pager.
. The door can be automatically locked if a resident who is wandering tries to go through. (An override system needs to be incorporated in case of emergency evacuation).
. Detailed information can be recorded eg. which residents attempt to exit at which doors and how often.
Power: Tags are powered by miniature lithium cell batteries with a battery of 5 - 10 years depending on usage. A special signal is sent when the battery is running low.
Models
Tunstall T400:
It is provided standard with a hands free radio trigger. The T400 can be interfaced with one hard wired and 12 radio sensor inputs, allowing it to monitor a wide range of events in the home.
Tunstall T4000:
Is able to support a wide range of accessories such as an activity pressure mat, movement sensor, intruder alarm, smoke detector, pull cord and fall detector. Also allows the user to store up to eight telephone numbers for one touch dialling. For clients who are deaf, the ringing sound of the telephone can be accompanied by the flashing of room lights. The T4000 can be interfaced with one hard wired and 25 radio sensor inputs, allowing it to monitor a wide range of events in the home. The Monitoring Service is able to distinguish between the type of transmitter and the wearer of the transmitter.
. The Tunstall 4000 model telephone functions include fast dial memory buttons, hands free facility (speaker phone), adjustable volume control, inductive coupler in handset for use with hearing aids, and a last number redial button. They also have a pre recorded message to reassure the user that the call button has been pressed and visiting care providers can enter their PIN number on arrival and departure to record timing and delivery of their service.
Options
The Emergency Call System can be customised to the needs of individual clients (eg using alternative ways to activate the alarm - pull cord; pneumatic switch to activate alarm; sip/puff control; inactivity monitoring; smoke detector; low temperature monitor).
. Fall detector
A range of integrated home safety options are available with this system including:
. Flood detector
. Fall detector
. Occupancy / Security detector
. Fire Alarm detector / integration
. Convulsion (movement) detectors
. Natural gas detector
. Carbon monoxide detector
. Enuresis alarm
. Temperature extremes sensor
. Pillow Alert - vibrates to provide an alert to a sleeping user. This alarm can be interfaced with a smoke alarm and is specifically designed for users with hearing difficulties.
. Bed sensors - activate when pressure is removed. Are placed under the mattress. Activation can be delayed (eg to allow normal visits to the toilet)
. Gem or Amie Easy Press Adapter - an adapter for the Gem personal radio trigger makes it easier for people with limited dexterity to activate an alarm call.
The clear plastic adapter clicks securely into the back of the Gem or Amie providing the user with a larger surface area to press and raise an alarm with little effort. This is worn around the neck.
. Radio Output Module 'ROM' - allows other compatible devices, to transmit a signal to a Tunstall home unit and other Tunstall telecare enabled systems. Tunstall's ROM eliminates the need to hard wire a sensor or detector to the alarm unit.
. Key Safe - holds up to five keys and attaches securely to any wall or flat surface with mounting hardware included. Enables safe and secure storage of a spare key conveniently located for emergency access.
More Details
TRANSMITTER:
. Red alarm buttons are located on the receiver unit or on a body worn transmitter
. The pendant transmitter is called an "Amie" (smaller unit) or "Gem" (larger flat faced unit) and can be worn as a pendant around the neck or around the wrist on a wristband or clipped to clothing. The neck pendant has a nylon cord with a plastic clip that will break away in the event of excessive force (to prevent choking). The pendant is water resistant and can be worn in a shower. It can also be wall mounted. The pendant battery lasts 10 years.
. The transmitter can operate up to 30 - 40 metres from the alarm unit. This may be affecting by building material used in the home.
. Battery status of the transmitter is monitored by the centre.
. For individuals who experience difficulty operating the Amie pendant, alternative switch options are available such as the Pneumatic Switch and the Puffer Switch (see Options)
RECEIVER:
. The receiver unit is incorporated into the emergency call unit. The client`s standard telephone usually sits near the Tunstall 400 and Tunstall 4000 unit. A large red illuminated call button on each of the units can be used to activate a distress call. A cancel button can be used to cancel an accidental call within a programmed period (eg 10 seconds).
. The receiver will give an audible warning in the event of telephone line disconnection or mains power failure (followed by an auto call to the centre an hour later).
. Yellow Away Button is located on the receiver unit. This is pressed (illuminated) when the client goes away. If any sensor is activated, the monitoring centre will still contact people on the list even though they are aware that the client is not there.
BATTERIES: In case of mains power failure the Tunstall Response systems have a back up battery. Stand-by battery capacity is 600m Ah (continuously internally recharged). Minimum expected battery backup time at date of purchase (and when fully charged): 20 hours of stand-by operation, 15 hours with one five minute alarm call. Batteries able to be replaced by carer / resident. Batteries should last for up to 5 years.
MONITORED SYSTEM
The Tunstall Response systems are primarily used as monitored systems, linked with a monitoring centre. Systems are monitored 24 hours per day by the monitoring centre selected by the client.
UNMONITORED SYSTEM
They can also be used as a non monitored system. The T400 can dial up to six phone numbers. It will call the first number and if no answer, call the second number etc, until the sequence is broken. The sequence can be broken by the person receiving the call pressing a code on their phone keypad. On the T400 model, beeps are heard by the person receiving the call so they are alerted to an incoming emergency call. The T4000 model can dial up to ten numbers and allows a personalised alarm message to be set.
. The unit can be programmed remotely by the monitoring centre, to enable tailoring for individual needs.
. Programming includes adjusting the delay period between pressing the button and delivery of the alarm signal to the monitoring centre; automatic 12 or 24 hourly self testing of the system.
. Voice Back Feature - automatically answers an incoming emergency call in the hands free mode allowing immediate voice contact with an operator. The operator has the ability to listen during emergencies. General incoming phone calls can also be answered by simply pressing the wrist watch or pendant and using the hands free mode.
. The alarm will override any other telephone function (eg phone off the hook) on the phone line to which it is connected. If there is more than one handset connected to the same phone line (eg second phone in the bedroom), a Mode 3 socket will need to be installed (see INSTALLATION).
Factors To Consider
A client call to the monitoring service, regardless of whether it is an emergency or a routine check, will incur a local call charge to the client.
Installation
The receiver is plugged into mains power and a standard telephone socket. It can be mounted on a wall if required. The installer will check that the transmitter activates the system from various points around the person`s home and will teach the client how to use the system.
Mode 3 socket
It is highly recommended that a mode three telephone socket be installed on the phone line to which the alarm is connected if there is more than one handset connected to this line. This allows the emergency call message to override any traffic on any handset connected to that phone line (eg. phone already being used, not hung up properly). An electrician with an ACA licence can install a Mode 3 socket.
ADSL filter
Where there is an ADSL broadband service, it is recommended that a filter be fitted to prevent interference with the alarm function.
Place Of Manufacture
UK
Standards
Specific Australian Standards or other Standard(s) may be applicable for materials, manufacturing processes, or installation of some types of equipment. Compliance with relevant Standards is indicated by written certification that a product has been tested and assessed as compliant with specific Standards. Purchasers are advised to check with the supplier or manufacturer of this item as to its compliance with relevant Standard(s).
