Short Description
Caremate is a combined telephone and personal alarm call system that can be both call centre or nominated persons monitored. It consists of a hands free pendant and cordless phone, enabling the user to direct dial up to two telephone numbers. If there is no response, Caremate automatically connects the caller to a 24 hour monitoring service and converses through two way speak.
Method Of Use
By pressing the Assistance button on the pendant, the Caremate automatically attempts to call the nominated carers (family or friends). If for some reason there is no contact with the carers, Caremate automatically connects the caller to their 24 hour, 7 day Care Centre for assistance. The Care Centre will automatically register who the caller is so they can provide assistance (even if the caller cannot speak).The system can be used anywhere there is a phone line (everywhere) and the caller ID of the person automatically displays the person's information before the operator picks up the phone
The care centre holds pertinent medical information as provided by the client. This information is viewed by nursing staff and appropriate action can be taken from that. The location of any keys and relatives or carers is clearly recorded.
The Care Centre is located in Sydney and is capable of service on a national basis
Testing Procedure
There is a regular test process. The operator (system user) is requested to test the unit as a minimum on a monthly basis. Also the Care centre will call the person if they have not tested the unit in regular intervals.