Short Description

A Personal Alarm Call System that is externally monitored. It consists of a water resistant pendant which is worn around their neck at all times, even in the shower. A "receiver"unit sits with the phone and connects to the phone line. In an emergency, a press of the VitalCall pendant alerts the Response Centre which is staffed 24 hours / day, 7 days per week.

Method Of Use

If a person requires assistance, the pendant is pressed to send an instruction to the receiver to dial VitalCall. The person's information (previously provided by the person) is automatically displayed to the VitalCall Response Centre, so they know who is calling, the address and medical history, plus the people to contact in an emergency.

The monitoring service will contact the family or nominated person and the ambulance if necessary. The Vitalcall operator is able to talk to the person in the house via a microphone on the receiver unit. They will continue to talk with the person until help arrives and determines what assistance is required.

Options

* Neck pendant
* Brooch pendant
* Wrist pendant
* Long range pendant
* Universal Transmitter

Models

Vitalcall Standard Unit and Pendant with monitoring by Vitalcall
Standard pendant with 50m to 80m range

Additional Dimensions

Transmitter
Length NSW..........................Unknown
Transmission Range ...........From 50 mtr to 100 mtr (Extended range to 300m)
Width NSW............................Unknown
Depth NSW............................Unknown

More Details

Transmitter
Body worn transmitter as a brooch, necklace or wrist pendant.

Features
* Water resistant,can also be worn in the shower
* Hands free facility-able to hang up and answer calls from pendant
* Activation range 50-80 metres

Receiver
Is an additional unit located beneath, or adjacent to telephone. Both activation and cancellation of the alarm can be performed from the unit by pressing the nominated buttons.

Features
* Speakerphone range for voice to voice contact is 5-10 metres
* Are You Up Function - the unit has a built in motion sensor that can detect if no movement has taken place within a set time. This function is not suitable where pets live in the home.
* The unit has up to five programmable reminders to prompt taking medication or blood glucose testing.
* It has a temperature and time announcement.

Monitoring Options
Call Centre Monitoring - system dials the nominated professional 24 hr response centre that can be staffed by health professionals or security personnel.

Purchase Options
* Short term and long term rental of the unit is available from Personal Alarm Call Service providers.
* Ongoing monitoring fees applied to those systems monitored by a 24hr call centre.
* System appropriate for home and residential care facilities.

Factors To Consider

Subsidised Funding
Personal Call Alarm Systems and monitoring can be funded by the Department of Veterans Affairs ( for eligible clientele. An Occupational Therapy assessment is required and the individual must meet the DVA eligibility criteria.

Standards

Specific Australian Standards or other Standard(s) may be applicable for materials, manufacturing processes, or installation of some types of equipment. Compliance with relevant Standards is indicated by written certification that a product has been tested and assessed as compliant with specific Standards. Purchasers are advised to check with the supplier or manufacturer of this item as to its compliance with relevant Standard(s).

Supplier states the range of the standard VitalCall pendant meets Australian Personal Emergency Response System Standards 4607-1999.

Place Of Manufacture

Australia